Miro Products Privacy Policy

 

Our contact details:

Name: Miro Products

Address: Unit 9, Evolve @ Vision Park, Whittle Way, Burnley, BB12 0AW

Phone Number: 0844 357 0730

E-mail: office@miroproducts.co.uk

 

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Registering your warranty
  • Booking a service
  • Sale of products

We use the information that you have given us in order to offer products from Miro which may be of interest to you.

We do not share personal data with any other companies, other than in relation to the above reasons.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting office@miroproducts.co.uk

(b) We have a legitimate interest

 

How we store your personal information:

Your information is securely stored on our internal database. We keep your name, address and email address for 5 years, after which we will delete these from our records.

 

Your data protection rights:

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at office@miroproducts.co.uk if you wish to make a request.

 

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at office@miroproducts.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk