MEET THE TEAM

Met the Team - Liam, Sales Director

MEET THE TEAM | Liam

About Liam:
Founder of Miro and Director since the business started trading in November 2018. Although business owner of Miro, his passion has always been in sales.

True fact about Liam:
Has worked in the kitchen industry for 20 years in 2024.

Fun fact about Liam:
Liam has featured on two prime time TV gameshows in recent years without winning a single penny!

How to contact Liam:
You can email Liam directly at [email protected] or by calling the office on 01282 450238.

Please note, Liam’s days in the office are varied, as a lot of his work is conducted out on the road seeing our fantastic customers, so if emailing, please be patient but he will get back to you!

Meet the Team - Ryan, Director

MEET THE TEAM | Ryan

About Ryan:
After being friends with each other for over 15 years watching their local football team Burnley at Turf Moor, Ryan decided to partner up in business with Liam in November 2018 and enter the world of extraction and cooker hoods.
Director of Miro, Ryan, is involved in the day-to-day running of the business, in charge of everything operations.

True fact about Ryan:
Ryan is also a professional football scout for a team he is not allowed to mention in the office.

Fun fact about Ryan:
As well as having a love for Football, Ryan and his wife Emily have a love for animals, including horses, two Frenchies, a Border Collie, two cats and a family run cattery business.

How to contact Ryan:
If you’re looking to place an order, you can email [email protected] or call on 01282450238.

Meet the Team - Jamie, Office Manager

MEET THE TEAM | Jamie

About Jamie:

I’m Jamie, the Miro office manager, and I’ve been here since July 2021, although it seems a lot longer than that (in a good way!). Prior to joining Miro, I worked in insurance claims for 13 years – slightly different to what I’m doing now! I love what I currently do, and no two days are the same. We have a great team here and as we have the best customers, it’s always good speaking to them.

True fact about Jamie:

In a former life, I worked as a holiday entertainer in Cyprus – think Butlins abroad. I did this for 3 summers, safe to say it was some of the best times of my life.

Fun fact about Jamie:

My picture has appeared in OK magazine…you’ll have to ask me in person if you want to know more.

How to contact Jamie:

You can contact me at [email protected] or by calling 01282450238.

Meet the Team - Phil, Senior Technician / Engineer

MEET THE TEAM | Phil

About Phil:

Phil has worked as an engineer on appliances for over a decade now, whilst having serviced Miro appliances from the formation of the company in 2018.

True fact about Phil:

Away from work, Phil enjoys sports and the outdoors – regularly getting his walking boots, cycling through the countryside or tending to his pet sheep. We’ll refrain from adding any baaaad jokes here, wont pull the wool over anyone’s eyes, ewe wouldn’t like them.

OK, OK, we’ll stop. Promise.

Fun fact about Phil:

Phil is a good sport when it comes to humour aimed his way from the office, particularly when booking his hotel rooms for overnight service calls. Whether it’s requesting a ‘room with a sea view’ when staying in Milton Keynes or asking a hotel in Scotland for the finest shortbread biscuits, Phil takes the humour in his stride – though rarely brings the shortbreads back to the office with him. This is definitely an area we’re working on with Phil to improve his performance.

Meet the Team - Ellie, Sales Account Manager, North West England

MEET THE TEAM | Ellie

About Ellie:

I am the newest member of the sales team with Miro starting in May 2024. I have worked in the KBB industry for 13 years, from designing, showroom management, interior designing and manufacturing sales.

True fact about Ellie:

I am a qualified open water scuba diver and also able to teach small children skiing. Neither of which I have done for many years

Fun fact about Ellie:

I have a completely useless talent. I can juggle, so at family kids parties I turn into a clown.

How to contact Ellie:

For everything extraction-related, you can contact Ellie at [email protected] – however, we are unable to advise whether you will get a response to booking requests for a clown, skiing or scuba lessons from this email address!

Just to add, Ellie is always this smiley, though we think in this instance she’s just heard one of the teams’ best/worst dad jokes…

Meet the Team - Henry, Sales Account Manager for the Midlands and Southern England

MEET THE TEAM | Henry

About Henry:

Henry has worked for over 25 years now in the appliance industry and knows customers around most of the country. He loves a technical question about extraction as has been known to do some hood repairs in his time! He wants to invent cooker hood ‘Top Trumps’ as with Miro, he is confident he will always win!

True fact about Henry:

Henry likes most sports and does a bit of cycling both on the road and on a mountain bike, but his main passion is motorbikes and mainly Harleys.

Fun fact about Henry

If he’s not talking about motorbikes, it is his family or his dog – who is a Sprocker Spaniel – and mad as a box of frogs. They do say dogs are like they’re owners…

How to contact Henry:

Like Liam and Ellie, Henry is often out on the road seeing fantastic new and existing customers of ours, so if you drop him an email to [email protected], he’ll get back to you as soon as possible!

Meet the Team - Toby, Orders and Despatch Lead Administrator

MEET THE TEAM | Toby

About Toby:

Toby joined Miro in December 2023 and is your point of contact in the office for all-things-orders. From placing to packing, Toby has you covered!

True fact about Toby:

Toby is a semi-professional rugby player!

Fun fact about Toby:

If you see Toby without food, you know there’s something wrong. 20 chicken nuggets are an appetiser for Toby. We’re pretty sure his legs are hollow.

How to contact Toby:

If you’re looking to place an order, you can email [email protected] or call on 01282450238.

Meet the Team - Pete, sales, service and social media administrator

MEET THE TEAM | Pete

About Pete:

New to the world of kitchen extraction appliances, Pete joined the Miro team in February 2024 and has joined the team to help manage the service support for our customers across the country, as well as handling the social media accounts for Miro. Away from working life, Pete is married to Abigayle and they have a young daughter named Amelia.

True fact about Pete:

Historically, Pete has experience in estate agency and in hospitality management, so brings experience in handling a wide variety of customer queries.

Fun fact about Pete:

Pete once captained a Burnley fans team and scored on Turf Moor – and takes every opportunity he can to tell people! He tells us there’s also a video of it on You Tube apparently…

How to contact Pete:

For service support and general Miro enquiries you can email [email protected]. Alternatively you can call on 01282450238.

Meet the Team - Cassie the Dog.

MEET THE TEAM | Cassie

About Cassie:

I am Liam’s dog and although only ‘work’ part time, I’m very much part of the Miro team.

True fact about Cassie:

If you’re a postman or delivery driver bringing something into Miro HQ, you’ll hear me before you see me. Tickles or snacks are the only way to stop little Miss Guard-dog.

Fun fact about Cassie:

I’m very loyal to Liam and will stick by his side. Unless someone opens the biscuit jar and I’m there… It’s all about the biscuits.

How to contact Cassie:

Although great at sitting, giving paws and waiting patiently for treats, Cassie is yet to master replies to emails or phone calls, though you can speak to her team on 01282450238 or email [email protected]

Meet the Team - Dori the Dog

MEET THE TEAM | Dori

About Dori:

I’m Dori, Pete’s dog. Like Cassie, I only work part time but I enjoy coming to work, mainly to sleep…

True fact about Dori:

Being a Staffie is tough. I have a mean reputation by name. However, I’m a big, soft lump and will enjoy the fuss and attention for five minutes, then I’ll be found resting quietly somewhere. I’m nearly 10 years old now and I’m a simple girl who loves food and sleep – and that’s about it. I don’t mind a little walk but I’m an animal built for resting rather than trekking.

Fun fact about Dori:

Yes, I was named after the blue fish of Finding Nemo fame. I also have the attention span of a goldfish, which makes my name very appropriate. Unless you’re cooking, then you have my undivided attention.

How to contact Dori:

You’ll struggle as she’s often found snoring, but you can contact her team on 01282450238 or email [email protected]

Meet the Team - Zak the Dog.

MEET THE TEAM – Zak

Last but by no means least, meet Zak!

About Zak:

I’m Ryan’s dog. Like Cassie and Dori, I’m part-time in the office.

True fact about Zak:

I am probably the best-behaved and most handsome chap in the office. I’ll let you decide that!

Fun fact about Zak:

I have different coloured eyes – one is white/blue and the other brown.

How to contact Zak:

Well, as smart as I am, I’m too busy to be answering the phones. You can get hold of the Miro team at [email protected] or call 01282452038.